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Citizens Advice branching out in Ashton

The Yorkshire Building Society and Citizens Advice are launching a partnership in Ashton.

Citizens Advice advisers will be available one day a week in the Ashton building society’s branch to support members of the public with a range of issues, including financial well-being.

The society is the first UK financial services provider to offer this in person one-to-one service - which will expand across 18 of its branches.

The scheme has already benefited more than 530 people since launching in May 2021.

The new initiative in Ashton will officially launch this Thursday (17 March) and will run for 12 months.

The Yorkshire Building Society will then fund Citizens Advice advisers to hold free, confidential appointments one day a week on Tuesdays at the society’s Ashton branch on Old Street.

Appointments are open to everyone in the community and not only Yorkshire Building Society customers. The Citizens Advice advisers will offer independent advice in private meeting rooms to assist people with a wide range of issues.

Amanda Allwood, branch manager of the Yorkshire Building Society branch in Ashton, said: “The current economic climate with rising inflation, energy price increases and general cost of living pressures has brought into stark relief the issues that many people are facing around financial well-being.

“We are committed to enhance existing initiatives and establish new schemes to help people of all ages and stages of life with financial resilience.

“Our partnership with Citizens Advice is a great initiative for both organisations to be able to increase the offering of support to our community here in Ashton.”

Each appointment is up to 60 minutes long and can be booked directly by contacting the Ashton branch.

Nigel Morgan, CEO of Citizens Advice Tameside, said: “This partnership will help more people get the advice they need. As the cost of living crisis hits everyone  we know that many more people are going to need our help. We urge anyone that needs support to get in touch with us.”

To contact the Ashton branch for an appointment, call 0161 885 2491.

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