Competition Terms & Conditions

Competition Terms and Conditions

1.1 Employees of Quest Media Network Ltd, Tameside Radio, Tameside Reporter, Glossop Chronicle, Oldham Reporter, prize sponsor and/or agencies associated with our competitions and their immediate families are ineligible to enter. Any such entries will be invalid.

1.2 Quest Media Network reserves the right to require proof of age and evidence to verify the identity of an entrant at any time.

1.3 The opening and closing date and time for entries, is as indicated on the relevant competition page. Any entries received before or after these times will be disregarded.

1.4 Unless stated otherwise only one entry per household will be accepted.

1.5 Entry to the competition must be made via the website and in accordance with the deadlines as indicated in the Competition Information.

Prizes

2.1 Only one prize per person is permissible, except where otherwise stated in the Competition Information.

2.2 The prize is as specified in the Competition Information. The winner is solely responsible for all insurance, applicable taxes and for any costs, expenses and charges not included in the prize description in the Competition Information. The prize is also subject to any terms and conditions of the manufacturer or supplier.

2.3 The process for determining the winner of the prize is randomly selected from the list of correct and valid entries. The draw will take place as soon as practical after the closing date and time.

2.4 The winner will be notified on the date the winning entry is selected or as soon as practical thereafter, or as otherwise indicated in the Competition Information. You will be contacted on the phone number provided when entering the competition. You will have a specified fixed time period in which to claim your prize, usually 30 working days unless otherwise specified in the Competition Information. This 30 day period is from the point you have been informed that the prize is available for collection. Failure to respond within the specified time period may result in forfeiture of the prize although Quest Media Network will make reasonable efforts to contact the winner to ensure this does not happen. However, Quest Media Network reserves the right to offer the prize to the next eligible entrant and thereafter until a winner is found.

2.5 Quest Media Network may refuse to provide a prize, or may seek its recovery, in the event of non-entitlement under these Terms or an entrant's breach of these Terms, or the Competition Information, or fraud or dishonesty.

2.6 Quest Media Network reserves the right in its sole discretion to withhold a prize until proof of eligibility and identity has been confirmed and to disqualify the entrant in the event this is not provided, within any period specified by Quest Media Network.

2.7 No cash equivalent or alternative prize will be given and the prize is non-transferable and non-exchangeable. However, Quest Media Network reserves the right to change the prize due to circumstances beyond its control or to offer an alternative of similar value.

2.8 Where the prize includes a cheque, such cheque will be made payable to the name of the winning entrant in sterling. A cheque prize cannot be made payable to any third party. No other form of payment will be made.

2.8.1 In the interest of fairness, Quest Media Network has the right to restrict prize winners to winning one prize per 30 consecutive days of the calendar year. Where this clause is enforced, prize winners will be notified in writing.

2.8.2 For cash prize winners, 28 days must be allowed for the processing of the cheque. Cash prize winners may also be required to present a valid form of identification in order to receive their prize.

Liability

3.1 Nothing in these terms and conditions restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

3.2 Quest Media Network cannot promise that the various processes involved in providing the competition will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition at all times. These services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond the control of Quest Media Network. Quest Media Network will not be liable to you or to any other person in the event that all or any part of these services are discontinued, modified or changed in any way.

3.3 Nothing in these terms and conditions shall exclude or limit Quest Media Network’s liability for death or personal injury caused by their staff or supplier's negligence or for fraud.

Standard Terms

4.1 In the event that any entrant does not, or is unable to comply with these Terms and Conditions or the Competition Information, Quest Media Network shall be entitled at its sole discretion to disqualify such entrant, without any further liability to such entrant. Entrants must comply with any directions given to them by Quest Media Network including in relation to any and all relevant laws, rules and regulations.

4.2 Please note that calls may be recorded to ensure that competition entries are captured and for staff training and quality control purposes.

4.3 Quest Media Network reserves the right to withdraw or amend any competition as necessary due to circumstances outside its reasonable control.

4.4 Competition winners may be required to take part in publicity activity associated with the competition. Quest Media Network (or any third party nominated by Quest Media Network) may exercise its sole discretion to use the winner's (and, if applicable, their companion's) name and image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media without notice and without any fee being paid.

Data Protection

5.1 Information and data which is provided by entrants when they enter ("personal data") will be held and used by Quest Media Network, and its suppliers and contractors in order to administer the competition. Entrants' personal data may also be passed to their mobile phone provider or to relevant regulatory bodies, the police or other authorities in the course of the investigation of any complaints or suspected unlawful activity or where requested by the phone provider in connection with the billing arrangements for the competition. Aggregate and non personal data may also be used for the purpose of undertaking market research or in facilitating reviews, developments and improvements to relevant services.

5.2 Quest Media Network will keep prize winner(s) personal details for a reasonable time in order that prizes can be sent to the prize winner(s); rules can be verified to have been complied with and for accounting purposes. Quest Media Network may pass prize winner(s) details on to our third parties or sponsors for the purpose of delivering the prize.

5.3 Quest Media Network may occasionally like to send you information about its products and services by email. You have the right to stop this contact at any time by using the unsubscribe button at the bottom of each email. 

Contact Details

6.1 The promoter is Quest Media Network Ltd, Cavendish Mill (Rear Entrance), Bank Street, Ashton-under-Lyne, OL6 7DN.  The registered address of Quest Media Network Ltd, Cavendish Mill (Rear Entrance), Bank Street, Ashton-under-Lyne, OL6 7DN.

6.2 Any listener enquiries should be notified to Quest Media Network on 0161 379 0261.

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