Help just a phone call away thanks to Telephone Buddies

A Macmillan volunteer is providing vital telephone support to vulnerable people living with cancer across the region during the Covid-19 pandemic.

Lucy Johnson (pictured), from Audenshaw, whose nan received vital support from Macmillan in her final months five years ago, manages to find time in between her studies and work commitments to volunteer for Macmillan Cancer Support's ‘Telephone Buddies’ programme. 

The 23-year-old is studying for a Forensic Psychology Masters at Manchester Metropolitan University and also works part-time at Ashton’s Ikea. However, she still spares a couple of hours a week to chat with two cancer patients in Greater Manchester – including one in her 20s who requested a younger volunteer to talk to. 

Lucy said: “One of the reasons I wanted to volunteer to be a ‘telephone buddy’ was to make a difference to someone’s life. Whether this be big or small, I knew in some way I could make a difference during such an awful time. 

“My nan received fantastic support from Macmillan during her final months and I wanted to give back to the charity and offer my services. Not only have I found something I love doing, I have been able to help such an incredible charity, which gave my nan so much five years earlier.” 

The scheme has been designed to help provide regular support to people living with cancer, who might be feeling anxious or lonely, by offering a weekly call from a telephone buddy. 

Lucy is one of 64 telephone buddy volunteers across the North West who support around 90 people living with cancer. 

She added: “Being a telephone buddy gives you the opportunity to ensure the person you are matched with doesn’t face cancer alone. 

“I cannot put into words how fulfilling the weekly calls are.” 

If you or someone you know could benefit from receiving telephone or transport support from a dedicated Macmillan volunteer, call 07525 812169 or email northwestDVS@macmillan.org.uk or call the Macmillan Support Line is open seven days a week, between 8am – 8pm, on 0808 808 00 00.