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Dogs Trust support newly adopted pooches from home

Many of us have become familiar with a new way of working during the Coronavirus pandemic, with video calls replacing the typical meetings of old, and it’s the same for staff at Dogs Trust Manchester.

They’ve supported thousands of dogs to settle into their new homes remotely. The team at their national call centre have made almost 8,500 calls to over 2,000 new adopters since lockdown began.

It’s part of their ‘Post Adoption Support Initiative’, which launched in April 2018 and supports new owners in the crucial days and weeks after an adoption. With more people than ever working from home, they say the service has never been so vital in helping the dogs adjust to their new surroundings.

Contact Centre Manager, Paul Roelake, says: “During these difficult times, we have had to adapt all aspects of our rehoming processes to continue to deliver the level of support we pride ourselves on to the dog loving public. Thanks to players of People’s Postcode Lottery, we have been able to continue to offer our Post Adoption Support service to adopters who have rehomed a dog through us during lockdown, at a time when they perhaps need it most.

“By making these calls we are able to identify any potential behavioural or veterinary problems the dog might be having in the early days of settling in to its new home, helping cement the bond between the owner and their new dog and promote mental and physical wellbeing for both. We would like to thank the players of People’s Postcode Lottery for continuing to help us find forever homes for our dogs, where they can stay for life, not just for lockdown.”

Dogs Trust rehoming centres are still closed to walk-in members of the public, but the charity is now rehoming dogs through its new “handover at home” and appointments process. If you have space in your heart to give a dog a new home, now and after lockdown, visit the Dogs Trust website to see who is up for adoption.

The People's Postcode Lottery supports lots of good causes and you can find out more on their charity information page at https://www.postcodelottery.co.uk/good-causes

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