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Trading standards say 'no' to rogue traders in crackdown

'Just say no' is the message from Derbyshire County Council's trading standards to residents faced with aggressive doorstep callers and rogue traders.

It was issued as trading standards officers joined forces as part of Operation Rogue Trader last week - an initiative co-ordinated by Trading Standards East Midlands.

The aim was to target rogue traders and aggressive doorstep sellers, and to raise awareness about doorstep crimes including distraction burglaries.

The county council's trading standards officers used the week to raise awareness among some of the most vulnerable residents, who are more likely to be targeted by rogue traders and doorstep cold-callers and also more likely to fall victim to them.

As well as handing out information leaflets, trading standards officers were keen to promote the council's Trusted Trader scheme, where people can search for reputable traders to carry out jobs for them, rather than being tempted by cold callers on the doorstep.

Councillor Carol Hart, DCC's Cabinet Member for Health and Communities, said: “Rogue traders tend to be involved in a number of illegal activities, and by joining forces, agencies including our trading standards officers can disrupt criminal activity by stopping it literally at the doorstep.

“We’re working hard to protect Derbyshire residents and are keen to raise awareness around doorstep callers, and we urge people to just say `no’ and refuse to engage with them. Don’t open the door, don’t let them in and don’t give them any personal details.

“If people want jobs doing on their home or a service provided they should ask relatives or friends for recommendations or use our Trusted Trader scheme and search for a reputable trader in their area.”

Residents who would like a county council trading standards door sticker which tells doorstep sellers not to call at the house can pick one up from their local library.

People who suspect someone of being a rogue trader, or are being targeted by uninvited doorstep sellers, should contact the Citizens Advice Consumer Helpline on 0808 223 11 33, or if the matter is more urgent they should contact the police by phoning 101.

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