Residents in Tameside and Glossop are being assured that GP practices are doing everything they can to offer support during the coronavirus pandemic.
They are diverting their walk-in contact into increased telephone calls and are actively promoting online consultations to their patients to reduce the risk of the virus spreading.
Whilst GP practices appreciate this is creating increased telephone demand, they are working hard to minimise the call waiting times. Staff have stepped up to meet this demand and are working hard to support patients whilst managing workforce pressures within practices.
Tameside and Glossop Clinical Commissioning Group say local residents' support and patience is appreciated at this time.
Patients are being advised to check their practice website for details about accessing GP online consultation, which would enable them to complete and submit a form online which practices use to triage.
Co-Chairs, Drs Asad Ali and Ashwin Ramachandra, at NHS Tameside and Glossop Clinical Commissioning Group, said: "Our GP practices are working under enormous pressure due to the outbreak of Coronavirus in addition to their normal daily duties seeing patients who are otherwise unwell.
"Staff are working extremely hard and doing a fantastic job coping with the increase in demand. It is exceptional work and they intend to keep it up through the pandemic crisis. We want to thank each and every one of them for keeping our residents safe and doing so in good spirits.
"We would also encourage everyone to play their part in keeping our much needed NHS staff safe and well during this pandemic by following the self-isolation and social distancing guidelines. Where you can, please access services online and do not go to your GP, pharmacist or hospital if you have either a high temperature or a new and continuous cough."
You do not need to inform NHS 111 if you have symptoms, only use the NHS 111 Online at coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call NHS 111 if you cannot get help online.
Further information is available from the NHS website on how to spot the symptoms of coronavirus and what people need to do, visit www.nhs.uk/coronavirus
Keep up to date with all the latest local and national developments here: https://www.questmedianetwork.co.uk/news/daily-coronavirus-updates/.