Glossop opticians issues update on service

Jacksons Opticians in Glossop town centre has given an update on what service it is able to provide as lockdown continues to ease.

The opticians say it has continued to provide emergency and essential eye care for those in need throughout the lockdown, whilst providing consultations online and over the phone. 

The eyecare practice add that, as restrictions continue to be lifted, it is now in a position to see more patients face-to-face for emergency appointments, as well as essential eye care, at their High Street West base. 

But it reiterates that all staff will be wearing full Personal Protective Equipment (PPE) and other measures - including a high level of hygiene and social distancing - will be in place. 

In an email sent to patients, the practice said: "Over the past 11 weeks we have continued to provide emergency and essential eye care for those in need. We have replaced and home delivered dozens of pairs of glasses and contact lenses, as well as collecting and delivering prescription medications to self isolating patients.

"We have also been available for repairs and enquiries etc. Limiting patient contact has been difficult at times and we have been working hard to find ways around this problem. Your cooperation has been key and we thank you for this.

"We have also conducted many telephone and video consultations, some of which resulted in referral to the hospital eye clinic. Some of our patients have undergone sight-saving treatments following hospital referral.

"Of course, it has not been business as usual and it may not be for a while, but things are slowly beginning to return to some normality. For the past two weeks we have been able to start seeing a limited number of patients face-to-face whilst wearing full personal protective equipment (PPE).

"This means that we are now able to see patients face-to-face for emergency appointments, as well as essential eye care. This includes: feeling like your vision has changed, headaches, eyestrain, struggling with vision when driving etc.

"If you have any ocular symptoms or feel that you require an examination, please call us and we will advise on the best course of action.

"We want all of our patients to feel safe when coming for an eye examination and want to reassure you that we have put measures in place to ensure social distancing as well as a high level of hygiene. Our employees will all be wearing full PPE to make your visit as safe and stress-free as possible." 

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