A Glossop HR specialist is urging employers to address possible staff mental health problems caused by the new business landscape post-lockdown.
Lisa Esposito-Maffei runs ALM HR and Training Consultancy.
As an in-house HR manager before she launched her own business last year, she found she was dealing with more and more mental health concerns.
As a result, she took qualifications in this field and now has a Mental Health First Aid training course through MHFA England, which is being delivered online. This teaches people how to identify, understand and help someone who may be experiencing a mental health issue.
“MHFA won’t teach you to be a therapist but it will teach you to listen, reassure and respond even in a crisis – and even potentially stop a crisis from happening,” explained Lisa.
“Participants will learn how to recognise the warning signs of mental ill health and develop the skills and confidence to approach and support someone while keeping safe themselves.
“They will also learn how to empower individuals to access the support they might need for recovery or successful management of symptoms. This could include self-help books or websites, accessing therapy services through their GP, their school or place of work, online self-referral, support groups and more.”
Lisa is now promoting this course – alongside the wealth of bespoke HR and training she offers clients – because she recognises that employers are currently facing unique challenges.
“Not only will employers have to come to terms with new office conditions but some may face making particularly difficult decisions regarding staff. “Employees will be in a very different business world than they’re used to as well,” she stated.
“Some may now have to work from home. Some may have particular fears about returning to work. These all need addressing and employers have to look at these challenges going forward which is why acknowledging the need for proper mental health training is so important.”
Lisa has also devised a practical plan for getting businesses up and running again. Setting expectations early and clearly, building trust with your team, communicating well and having a greater level of flexibility with staff are all important here,” she said.
“I also think it’s going to be a rocky few months for everyone so I would urge all employers and employees to, please, be kind to each other.”
For more information, go to almconsultancy.co.uk.
Lisa Esposito-Maffei, who is helping employers and employees in the new business landscape.